Reviews

From 49 reviews
William Buenik

My washer went out, have been getting a unbalanced code on a Samsung. I know what I needed to fix it and the only place I could get it on a Sunday was from here. An online appliance part had them but was 2 days out and the other other in …

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Response from business owner

Thank you Mr. Buenik for your kind words and for calling on us here in the first place! All my best.

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Michael Williams

Great customer service very helpful especially Frank.

Response from business owner

Thank you so much Mr. Williams for the kind words...

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SUSAN DAVILA

Same day repair – no kidding! I called Saturday at 5:30 pm and Frank came out by 8:00 pm with the needed part and my dryer was fixed. Best appliance repair experience I’ve ever had – prompt, knowledgeable, very courteous and reasonable …

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Michael Burlak

Frank is very punctual, knowledgeable and professional. My phone call was answered on Sunday, urgent repair started Monday morning, parts obtained and completed Tuesday. Dryer repair some claimed to have been impossible was done at a …

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Shawna Hobbs

Great service and prices. Frank provided after hours service to get our dryer up and running. Quick,efficient and honest.

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Maria Sarmiento

Frank, came to our home to help me after "Harvey" with my appliances. He was not only on time and gave a 30 minute advanced call before arrival. But scheduled my appointment next day I could not believe I could gain the help of someone so …

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Cassie Singleton

Frank was polite, knowledgeable and efficient. I have recommended this company to two of my neighbors today. I will be using them again in the future.

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bruce laws

Excellent – extremely knowledgeable, personable and a fair price. As it gets.

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Tracie P

Houston Katy Appliance Repair is wonderful!! Quick responsive service even on weekends!! Very knowledgeable and parts in stock. Great experience!

Marcela Silva

The service was great. He was very knowledgeable and honest. My washer and dryer weren't installed properly and he figured the problem immediately. He tested my appliances to make sure they were working properly before he left. The …

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Susan L

Houston Katy Appliance Repair gave us fast, friendly and expert repair of our clothes dryer. The price was affordable and the service was unsurpassed. i would recommend them to anyone with an appliance problem.

Terry Hanks

In two repair calls, I have had three appliances fixed by Houston Katy Appliance Repair. They include fixing our clothes dryer (today), freezer, and refrigerator. Each time the person who did the repairs arrived within the agreed timeframe…

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Diane S

Frank is great! Less than 30 minutes and he had our dryer working.

Kate Cevallos

Great service. Very professional. Just a little pricey.

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Marta Villarreal

Great service at a reasonable fee. All performed in a timely manner. The Tech. is a Wealth of knowledge. I highly recommend Houston Katy Appliance Repair. Much appreciated Marta Villarreal.

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Charles Y

Recommend. Professional service. Courteous and on-time.

Debbie M

Technician was very knowledgeable and professional. Will definitely call this company again when I need any appliance repair!

Darcy D

Great service and very detail with communication.

Bridget L

Knowledgeable, polite, and very professional service.

Connie Rodriguez

Less than two days before Thanksgiving is the worst time for an oven to break down. Thanks to Frank at Houston Katy Appliance Repair squeezing us into his already full schedule, we were up and running within 24 hours. He even did a freebie …

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Jennifer D

Fast and thorough! Frank even followed up later to ensure my washer was working.

William Howard

Very friendly, knowledgeable, and professional. Solved the issue quickly, and showed a deep understanding of both my particular model and it's differences from the other manufacturers. Highly recommend!

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Meghan P

Great experience. Worked me in last minute on the same day! Very knowledgeable.

Ricky H

Frank was very knowledgeable and quickly diagnosed the problem. He was able to correct my dryer vent problem and fix my dryer in a short time and was very reasonable in billing me for the work. I will enthusiastically recommend him to my friends and will definitely use him for any future appliance repair needs.

Karen Q

Frank came right out and fixed my dryer. Excellent service.

Mr. Randolph

Great Experience! Knowledgeable, courteous. We will definitely call Houston Katy for our future appliance repairs.

Rick S

Nice people and never gave up until the problem was fixed.

Desmond S

a down to earth non corporate business that follows up, does what they say they will and does accurate quotes. Frank is a friendly chap to deal with so I highly recommend them

Deborah S

Super fast repair response, excellent customer service, reliable and efficient repair – thrilled!

Michael Shepherd

Good communication with customer, on time, fast service on a Sunday. Unfortunately after a 10-minute diagnostic of our dryer, the technician needed to order a that a new main PCB, only to find out later that the part is no longer available …

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Adrianne B

Great service no issues Very professional Will highly recommend

Don S

Prompt, explained everything, within 24 hours had the dryer operational. I give them my highest recommend.

SHELLEY PARKER

Five Star Service!!!! Frank from Houston Katy Appliance Repair is our appliance repair man for life! We had a really BAD experience with another company on a dryer repair. I was out $253 with a broken dryer and the other company would not …

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Jacqueline F

Excellent service. Professional, knowledgeable and dedicated to fixing the problem.

Bret Noah

Frank is a professional! I own a plumbing company and will recommend him to all my clients.

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Norman W

They were able to get me a quick appointment and Frank did a great job on the repair and talking me through what he was doing and why. Definitely would recommend if you are looking for honest good work. Very reasonable cost wise as well.

Sundra Fontenot

We were having overflow problems with our new dishwasher. Frank researched possible problems and parts and came over to get more information on the model. He spotted the problem which was caused by faulty installation of my reverse osmosis …

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Angela Leisher

I called because I needed help installing my dryer. Another company I called told me it would cost $125. But when I called this company, they asked me questions first before telling me the price. He was very helpful and told me that it …

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festus amoye

Frank and his team are great. They came over and diagnosed our problem. They worked hard a efficiently which saved us money. You would be hard pressed to find a better appliance repair company in Houston.

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E. C

Frank was very helpful & professional! We will definitely use this company again!

Mr. Williamson

VERY IMPRESSED WITH FRANK. DOES GOOD WORK. WILL DEFINITELY RECOMMEND

Dhani Daradjat

Frank, the owner, was not hesitated to drove to my house on the weekend when he found out that his repairman was sick and not able to come in.

He's a credible man and also provide excellent service.

I'll definitely will call him again if I …

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Mary Jo T.N.

Very nice customer service, the gentleman I spoke with on the phone to ask for advice regarding my refrigerator problem was very helpful and respectful. A service technician is scheduled to come accordingly and accommodating my availability…

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Infinity MakeReady

Alex came out on short notice and got the job done. They were very professional and nice. Thank guys!

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Jennifer Hawkins

I had Houston Katy Appliance Repair out today for a repair needed on my GE stove... I had the pleasure of meeting Lucas... he was extremely kind, helpful, and fast in the repair! I would recommend Houston Katy Appliance Repair to anyone... …

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Kirby P. Neck

Very pleased with analysis and repair process of our dishwasher. First trip was to determine what was wrong and determine if any new parts were needed. New parts were needed so a second visit was required, but the service fee was deducted …

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Gerald Roach

After calling Sears appliance repair and having spoken to someone in some land speaking some language (broken English) and then calling LG Appliance repair with the same result I searched the Katy yellow pages looking for a LOCAL repair …

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Sharon Widener

Houston Katy Appliance Repair was excellent to deal with. The owner and repairman were extra polite and helpful. Our dishwasher needed a part ordered and it was here in two days. Repair was done asap and all is well. I would recommend them …

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ronak kothari

We called HK Appliance Repair 2 weeks back . We explained to them that our oven was giving this burning smell when it was switched off. They arrived the same day and took care of it! From the call to the service response to the final …

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